Nearly Two-Thirds of Global C-Suite Execs Say Trust in AI Drives Business Results
In this article:
- A study by Salesforce suggests trust is key to maximizing the return on investment (ROI) of AI.
- Nearly two-thirds of executives believe trust in AI leads to higher revenue, competitiveness, and better customer service.
- Data accuracy and security are seen as the most important factors for building trust in AI.
- Over half of workers find it difficult to find trustworthy AI tools.
- Many companies are struggling to leverage AI effectively due to a lack of understanding and trust.
