July 17, 2024 Best practices for integrating AI in business: A governance approach AI Featured, AI Governance, News In this article:Potential of AI:Revolutionize business operations.Drive efficiency and innovation.Improve customer and employee experiences.Integration Requirements:Careful and intentional planning.Robust governance to ensure ethical, legal, and effective use of AI.Avaya’s Role:As a leader in enterprise customer experience (CX), Avaya understands the importance of AI governance and its impact on CX.Recommendations for Organizations:Implement a governance framework for AI integration.Adopt best practices to maximize AI investments.Enhance customer and employee experiences through thoughtful AI application in customer service and contact center settings.More https://www.cio.com/article/2517557/best-practices-for-integrating-ai-in-business-a-governance-approach.htmlMore
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