The GSMA Responsible AI Maturity Roadmap

To support this goal, the GSMA collaborated with a group of mobile operators, AI experts and influencers to co-create a comprehensive, actionable Responsible AI Maturity Roadmap.

Depending on an organisation’s level of maturity, it provides clear steps that can be followed against each of the key dimensions involved when implementing responsible AI (RAI) across an organisation.


The roadmap provides a structured framework to assist operators in evaluating and enhancing their practices.

It is supported by a digital tool that helps identify and address any gaps in existing processes, together with clear recommendations on possible improvements.