The Missing Piece in Enterprise AI i Amit Zavery, ServiceNow I Live at IndiaAI Impact Summit’26

How do enterprises move from AI pilots… to real transformation?

Recorded live at the India AI Impact Summit, this high-energy episode of RegulatingAI features Amit Zavery, President, Chief Product Officer and Chief Operating Officer at ServiceNow — one of the most influential voices shaping enterprise AI today.

With leadership experience spanning Oracle, Google Cloud, and now ServiceNow, Amit brings a grounded, execution-first perspective on what it actually takes to scale AI responsibly inside large organizations.

This isn’t about hype.
It’s about governance, autonomy, workforce shifts, and enterprise-grade execution.

In this live summit conversation, we explore:

• Why AI doesn’t replace enterprise software — it redefines it
• The leap from AI assistance to autonomous workflows
• Moving from pilots to production at enterprise scale
• Why security, compliance, and governance are non-negotiable
• AI partnerships — and why customers should focus on outcomes, not models
• Re-skilling at scale and workforce transformation
• The return of critical thinking in an AI-driven world
• Why autonomous + physical AI could be the next frontier

Amit makes one thing clear:

AI cannot exist in isolation. It must be wrapped in security, privacy safeguards, compliance controls, and operational context. Without governance, experimentation becomes risk.

This episode is essential viewing for:

CEOs | Board Members | Policymakers | Enterprise Leaders | Technology Strategists | AI Builders
If you’re navigating AI beyond experimentation — this conversation will sharpen your thinking.

Subscribe to RegulatingAI for in-depth discussions at the intersection of AI, enterprise strategy, and governance.

#AmitZavery #RegulatingAI #ServiceNow #IndiaAIImpactSummit #KnowledgeNetworks

In This Episode

• 0:00 Controlling AI in enterprises
• 0:22 Intro and ServiceNow overview
• 1:27 Biggest AI misconception
• 2:01 AI and jobs impact
• 3:23 Shift to AI-driven enterprise software
• 5:15 Agentic AI and automation
• 6:41 From AI experiments to execution
• 7:46 Challenges for CEOs adopting AI
• 9:19 AI partnerships and ecosystem
• 11:19 AI for productivity and growth
• 12:50 Advice for leaders on AI
• 13:59 Advice for younger generation

Amit Zavery, President, Chief Product Officer and Chief Operating Officer at ServiceNow — one of the most influential voices shaping enterprise AI today.

With leadership experience spanning Oracle, Google Cloud, and now ServiceNow, Amit brings a grounded, execution-first perspective on what it actually takes to scale AI responsibly inside large organizations.